We at SkyUp love animals very much and will do our best to ensure that your pet's flight is comfortable and stress-free. We recommend that our passengers consult with a veterinarian about the precautions for the upcoming transportation, before planning a trip with a pet.
Our airline rules allow only cats or dogs to be transported. Other pets, animals of unusual size and wild animals are transported as cargo.
The service of transporting a pet in the cabin must be booked and paid no later than 24 hours before departure in your personal account on the airline's website. This need is due to the limited number of animals that we can accept for transportation in the aircraft cabin.
The service of transporting a pet in the baggage compartment can be booked and paid for online or during check-in at the airport. Please note that the cost of the service online is lower than at the airport. To check in your pet for the flight, please arrive at the airport well in advance.
To make your flight with your pet worry-free, please:
Documents required for transporting an animal:
You can get more detailed information about the travel of your pet from the veterinary service by phone: +38 (044) 281-75-92
For the comfort and safety of both a passenger with a pet and other passengers, the animal must be clean, healthy and travel in a special container. The maximum weight of a container with an animal in the cabin must not exceed 10 kg. Only 4 containers with animals are allowed in the cabin for the simultaneous transportation.
It is important that the container meets the following requirements:
Rules for the transportation of animals in the cabin of the aircraft:
According to safety rules, the container with an animal must be transported under the supervision of the owner:
Important! It is forbidden to open the container and take/release the animal from the container on board the aircraft, as well as feed it during the entire flight.
For the safety and comfort of an animal traveling in the baggage compartment of an aircraft, it must be clean, healthy, and not pregnant. We also cannot transport puppies and kittens under the age of 56 days.
Please ensure that your pet has enough food for the duration of the flight.
The maximum weight of a container with an animal should not exceed 23 kg.
It is important that the container meets the following requirements:
Rules for the transportation of animals in the baggage compartment:
Important! It is forbidden to transport animals in containers made by yourself, as well as completely made of welded or wire mesh.
Service animals travel free of charge on board our aircraft. Service animals include:
Like pets, service animals must be clean and healthy and dogs must have a collar, leash and muzzle.
The airline representative may ask you to provide documents confirming that the animal has been trained to accompany a passenger who needs its assistance.
Brachycephalic animals are cats and dogs with a very short, flattened muzzle and a disproportionately large head.
We understand the importance of taking proper care of your pet, therefore we cannot transport certain breeds of dogs and cats in the baggage compartment of the aircraft, as this poses a risk for them such as heatstroke or breathing problems due to stress and high temperatures. If your pet belongs to one of these breeds, you can take it on the plane, observing the rules for transporting animals in the cabin.
The rule applies to the following breeds: