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Travel with pets

We at SkyUp love animals very much and will do our best to ensure that your pet's flight is comfortable and stress-free. We recommend that our passengers consult with a veterinarian about the precautions for the upcoming transportation, before planning a trip with a pet.


Our airline rules allow only cats or dogs to be transported. Other pets, animals of unusual size and wild animals are transported as cargo.


The service of transporting a pet in the cabin must be booked and paid no later than 24 hours before departure in your personal account on the airline's website. This need is due to the limited number of animals that we can accept for transportation in the aircraft cabin.


The service of transporting a pet in the baggage compartment can be booked and paid for online or during check-in at the airport. Please note that the cost of the service online is lower than at the airport. To check in your pet for the flight, please arrive at the airport well in advance.


Preparation for transportation of the pets and the necessary documents

To make your flight with your pet worry-free, please:


  • familiarize yourself with the requirements of the legislation of the country, from the territory, to the territory or through the territory of which you are traveling;
  • make sure that the animal has all the necessary vaccinations and quarantine will be maintained until the date of the flight;
  • check out the airline's requirements for a container for transporting an animal;
  • make sure that the animal is clean, does not have an unpleasant odor, and is accustomed to the container (carrier or cage);
  • prepare all documents required for transportation.

Documents required for transporting an animal:


  • a veterinary passport with a doctor's note that the animal is healthy, vaccinated and can take a flight. A veterinarian examination must be carried out no earlier than 5 days before the scheduled departure date;
  • documents required for the travel of the animal in accordance with the legislation of the countries in which the transportation is carried out (if required).

You can get more detailed information about the travel of your pet from the veterinary service by phone: +38 (044) 281-75-92

Transportation of the pets in the cabin

For the comfort and safety of both a passenger with a pet and other passengers, the animal must be clean, healthy and travel in a special container. The maximum weight of a container with an animal in the cabin must not exceed 10 kg. Only 4 containers with animals are allowed in the cabin for the simultaneous transportation.


It is important that the container meets the following requirements:


  • Maximum container dimensions (length / width / height): 50 x 40 x 25 cm;
  • The container must be protected from the penetration of liquids, odors and the possibility for the animal to escape;
  • Transportation in cages, soft baskets, travel bags specially designed for the carriage of small animals in the aircraft cabin is allowed;
  • The animal in the container must be able to stand, turn freely and lie down naturally.

Rules for the transportation of animals in the cabin of the aircraft:


  • A cage can contain no more than two animals, of one litter, and their total weight should not exceed 10 kg;
  • The joint carriage of cats and dogs in one container is not allowed;
  • The container must be carried under the supervision of the owner in the arms or under the seat in front of you. It is not allowed to transport the container on the seat;
  • One passenger can carry only one container with an animal;
  • For safety reasons, passengers traveling with a pet in the cabin are not allowed to sit in the emergency exit rows.

Important! It is forbidden to open the container and take/release the animal from the container on board the aircraft, as well as feed it during the entire flight.

Transportation of the pets in the baggage compartment

For the safety and comfort of an animal traveling in the baggage compartment of an aircraft, it must be clean, healthy, and not pregnant. We also cannot transport puppies and kittens under the age of 56 days.

Please ensure that your pet has enough food for the duration of the flight.


The maximum weight of a container with an animal should not exceed 23 kg.

It is important that the container meets the following requirements:


  • Cage parameters do not exceed 310 cm in the sum of three dimensions;
  • The size of the cage allows the animal to stand freely, easily turn and lie in a natural position;
  • The container is protected from leaks, scratching with claws and the possibility for the animal to escape;
  • It is convenient for loading / unloading, transporting (has handles along the long sides), cleaning, feeding the animal and provides sufficient ventilation from at least three sides;
  • If there are wheels, they must be removed or brought to a standstill;
  • The container must be clean, serviceable, durable and properly labeled;
  • For the safety of the animal, the cage must be made of non-toxic materials, the inner edges must be smooth or rounded, and the mesh size must not exceed 25x25 mm so that neither the nose nor the paws of the animal could pass through it;
  • The roof of the container must be solid and the bottom solid and waterproof. The door must be securely attached to the container and not allow it to open randomly;
  • The cage should contain food and water bowls that are appropriate for your pet's breed size.

Rules for the transportation of animals in the baggage compartment:


  • There can be no more than two animals (of one litter) in a cage, their total weight should not exceed 23 kg;
  • It is allowed to transport three animals in one container if these are animals of the same breed up to 6 months old;
  • Each animal in the container should be able to stand or to turn freely and lie down naturally.

Important! It is forbidden to transport animals in containers made by yourself, as well as completely made of welded or wire mesh.

Transportation of service animals

Service animals travel free of charge on board our aircraft. Service animals include:


  • guide dogs or other animals under the control of a passenger with a disability or a person accompanying such a passenger;
  • assistance dogs for government officials and rescuers.

Like pets, service animals must be clean and healthy and dogs must have a collar, leash and muzzle.

The airline representative may ask you to provide documents confirming that the animal has been trained to accompany a passenger who needs its assistance.

Breeds with special needs: brachycephalic animals

Brachycephalic animals are cats and dogs with a very short, flattened muzzle and a disproportionately large head.

We understand the importance of taking proper care of your pet, therefore we cannot transport certain breeds of dogs and cats in the baggage compartment of the aircraft, as this poses a risk for them such as heatstroke or breathing problems due to stress and high temperatures. If your pet belongs to one of these breeds, you can take it on the plane, observing the rules for transporting animals in the cabin.


The rule applies to the following breeds:


  • Dogs: Boston Terrier, Boxer (all breeds), Bulldog (all breeds), Bull Terrier, Brussels Griffon, Chow Chow, Japanese Chin (Japanese Spaniel), Mastiff (all breeds), Pekingese, Pug (all breeds), Shee-tzu, Shar-pei, Affenpinscher, etc.
  • Cats: Burmese, Exotic Shorthair, Himalayan, Persian, etc.


Service name
Service description
Price
online
at the airport

Transportation of the pet in the cabin


  • Maximum weight - 10 kg (including container)
  • Container parameters - 50x40x25 cm
  • Maximum 4 containers per plane

45 $*
60 $*

Transportation of the pet in the baggage compartment, under 23 kg


  • Maximum weight - 23 kg (including container), container parameters - no more than 310 cm in the sum of three dimensions

95$*
120$*

Transportation of the pet in the baggage compartment, under 32 kg


  • Weight - from 23 to 32 kg with a container
  • Parameters - no more than 310 cm in the sum of three dimensions

95$* + surcharge at the airport 6$* for 1 kg over 23 kg
120$* + 6 $* for 1 kg over 23 kg
*Services are paid in national currency of the country of departure at the exchange rate on the day of payment