The Policy contains information about the rules that apply to the use of the Website https://www.skyup.aero/, distributed by SKYUP AIRLINE LIMITED LIABILITY COMPANY (hereinafter - SkyUp), a legal entity registered and operating in accordance with the legislation of Ukraine, USREOU code 41403314, including the rules for processing Personal Data of Users (hereinafter - the Policy).
This Policy is binding on SkyUp and SkyUp Users.
SkyUp reserves the right to make changes to the Policy at any time. The policy, its new version and relevant changes come into force from the moment of their publication on the SkyUp Website.
By accessing the Website, Users agree to abide by the Policy in effect at the time of obtaining such access. If Users refuse to comply with any of the provisions of the Policy, SkyUp asks Users not to use the Website in the future.
The rights to the Website and all Materials posted on it belong to SkyUp.
Access to the use of the Website is possible only for persons over 16 years of age.
Website - a website that is controlled and used by SkyUp, namely: https://www.skyup.aero/.
User - any natural or legal person who accesses, browses or visits the Website.
Use of the Website - any access, download or use in any other way of the Materials of the Website.
Personal data - information or a set of information about an individual who is identified or can be specifically identified, in particular, about Users.
Policies - the rules of use that regulate the use of the Website by Users.
Materials - all static and dynamic elements that are posted on the Website, including: all information and texts, images, audio and video files, databases, trademarks and logos, technical and graphic solutions of the Website.
Cookies - the rules of use that regulate the use of the Website by Users.
The processing of personal data of Users takes place in accordance with the requirements of the Law of Ukraine "On Personal Data Protection".
The processing of personal data of Users who are in the territory of the EU or are EU citizens is regulated, in particular, by the General Data Protection Regulation of the EU 2016/679 (hereinafter - "GDPR").
Users have the right to use the Website solely for the purpose of:
Any use of the Website for any other purpose is considered illegal.
Users are required to:
In order to ensure proper access and use by Users of the Website, ordering services provided by SkyUp, communication of Users on issues related to SkyUp services, SkyUp collects and processes Personal Data of Users.
SkyUp acts as the Controller and Processor of Users' Personal Data, depending on the circumstances under which such data was collected.
In the case of the collection and processing of Personal Data of natural persons under the age of 16, SkyUp confirms that the relevant consent to the collection and processing of such personal data has been obtained from persons authorized to represent the interests of persons under the age of 16, and that the Personal Data of such persons were provided by SkyUp directly by authorized persons.
SkyUp does not collect or process the following categories of Personal Data: data on racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, criminal convictions, as well as data on sexual or genetic data of Users.
In the process of providing services, SkyUp may process personal data that can be used to determine the physical or mental health of Users. Such information relates to special or sensitive personal data in accordance with the law. SkyUp collects this personal data only if it is necessary directly for the transportation services or the User has knowingly provided it to SkyUp.
SkyUp has the right to collect information in the following cases:
If the User does not allow SkyUp to process any personal data of special categories, it may mean that SkyUp will not be able to provide the User with special services that he has ordered.
SkyUp undertakes to ensure that all available measures are taken to protect Users' Personal Data, taking into account the provisions of current legislation on personal data protection (including the provisions of the EU Regulation and the EU Council "On protection of individuals with regard to personal data processing and free movement of such data and on the repeal of Directive 95/46 / EC "of 27.04.2016, in cases where this applies) and the specifics of the scope of SkyUp.
For any questions regarding Personal Data, Users may send a request or complaint to the SkyUp Data Protection Representative at [email protected].
Categories of Personal Data, purpose and legal basis for their collection and processing are divided depending on how Users use the Website. The scope, method, purpose and legal basis for the collection and processing of SkyUp Personal Data may vary.
SkyUp collects and processes the following categories of Personal Data of Users:
SkyUp also collects anonymized data that is not personal data (SkyUp cannot self-identify Users). The collection and processing of anonymized data takes place in a consolidated form and is used for marketing research.
SkyUp collects and processes the Personal Data of Website Users on the following legal grounds:
SkyUp collects and processes the Personal Data of Website Users in accordance with the following purpose:
In addition to the above, SkyUp may process other personal data if the User voluntarily provides them to SkyUp (for example, contacting our support).
The function of transition to pages of social networks which are carried out by the third parties is available on the Website. By making such a login, Users thereby agree to provide SkyUp with access to Personal Data to the extent due to the settings for access to Personal Data on the relevant social network.
SkyUp processes each of the categories of Personal Data for the period necessary to fulfill each of the above purposes, after which such Personal Data must be deleted. In any case, SkyUp has the right to store Personal Data for the period necessary to fulfill the obligations to Users to provide SkyUp services, as well as to fulfill the obligations under applicable law.
If the storage of users' personal data is not necessary for the provision of services and is not required by law, SkyUp will delete them.
Users may send a request or complaint regarding Personal Data to SkyUp's data protection representatives at [email protected]. Users also have the right to apply to the competent public authorities in the field of personal data protection.
SkyUp transfers Personal Data to third parties (including cross-border transfers of Personal Data) only to the extent necessary to fulfill the purpose of collecting and processing Personal Data in respect of which such collection and processing were previously carried out directly by SkyUp.
SkyUp carries out such transfer of Personal Data only in case of need, in the minimum necessary for this purpose, for the minimum term.
In order to properly fulfill its contractual obligations, in particular to improve the operation and maintenance of the Website, SkyUp may transfer Personal Data:
By transferring Users' Personal Data to third parties, SkyUp takes all available legal, organizational and technical measures to ensure the protection of Personal Data.
If the User makes a reservation or orders SkyUp services on behalf of another person (persons), the User is obliged to obtain the prior consent of such persons to perform the reservation / order of the service, notifying SkyUp of their personal data and disclosing their personal data accordingly. Such Users are responsible for the accuracy of such data. In the process of booking / ordering a service, such a User represents the legitimate interests of such a person, he must inform this person about the conditions of booking / ordering the service and the terms of this Policy.
All operational messages sent to one participant of the reservation will also be sent to other persons specified in one reservation.
To prevent such disclosure, each User has the opportunity to place a separate order for the service, providing their contact information.
When submitting an identity document in accordance with the procedures prescribed by law or by electronic means of communication that ensure proper identification of a person, the data subject has the right to get acquainted with his/her Personal data and to receive information from which sources and personal data are collected, the purposes for which they are processed and the recipients to whom they have been submitted during the last year. Upon receipt of the Data subject’s request, SkyUp shall provide the requested data in writing or indicate the reasons for the refusal to comply with this request no later than within 30 calendar days from the date of receipt of the Data subject’s request.
You can request access to your personal data or make corrections by writing to us at the following email address: [email protected]. If the information is not available or changed, we will inform you of the reasons for that. Please note that we may ask you to verify your identity before responding to such requests.
You have the right to require deletion of your personal data by sending us an email to the following email address: [email protected]. We will process your request in accordance with applicable data protection laws. We may need to retain certain information for record-keeping purposes and/or to complete transactions that you began prior to requesting any deletion of personal Data. You also can revoke your consent to personal data processing at any time. In the event that you withdraw your consent to personal data processing and we will have no legal basis to continue processing your data, we will stop processing your personal data. If we have legal grounds for processing your data, we have the right to continue using personal data within the limits provided by law.
Users can contact SkyUp:
Users report SkyUp Personal Data in the following amounts: surname, name, patronymic; email address, phone number.
Detailed information on the collection and processing of Personal Data, as well as the conditions of transfer of such Personal Data to third parties is provided in the relevant section of the Policy.
Users agree not to submit through the Website:
In the event that Users send messages of the above nature, SkyUp has the right not to respond to such messages.
SkyUp may send Users a message in response to messages (inquiries and complaints, appeals) sent through the SkyUp Website or email.
SkyUp sends messages in the form of emails, as well as by calling back to the phone number provided by the User.
SkyUp also provides newsletters to Website Users, which contain information about SkyUp services, advertising and commercial offers, as well as notifications about SkyUp social projects.
Newsletters are made exclusively on the basis of the Personal Database, which Users have previously provided to SkyUp on the basis of voluntary informed consent.
SkyUp provides newsletters in the form of emails.
Users may at any time opt out of receiving SkyUp newsletters by using a link to the appropriate feature in each message sent.
The intellectual property rights to the Materials of the Website, as well as to the Website as a whole, belong in full to SkyUp (or the right to use such Materials has previously been duly granted by SkyUp to third parties).
SkyUp prohibits Users from commercially or non-commercially using the Materials in whole or in part in any way (including: reproduction, presentation, adaptation, modification, disclosure, transmission, distortion, integration into another Website, etc.). If necessary to use the Materials, Users can contact SkyUp with a request by sending an email to [email protected].
In the event of infringement of intellectual property rights to the Website Materials by Users or any third parties, SkyUp has the right to take all available measures to protect the infringed rights, including to seek protection of rights in court.
When using the Website, cookies are used, which are installed on the electronic devices of the Users.
SkyUp uses the following categories of cookies:
Users have the following options for cookies:
Use of the Website involves the use of the functionality of other resources, including:
Non-compliance by Users with any provision of the Policy is a violation and entails liability established by the Policy and the law applicable to its regulation.
SkyUp makes every effort to provide safe, uninterrupted and correct access of Users to the Website. In this case, SkyUp is not responsible for interruptions in the operation of the Website, incompatibility of the Website with all types of devices of Users, as well as the inability of Users to access the Website due to the inability to connect to the Internet. SkyUp reserves the right to fully or partially restrict Users' access to the Website.
SkyUp shall not be liable to Users for any damages arising from the use of the Website. SkyUp is also not liable to third parties for any actions of Users made using the Website.
The rules come into force from the moment of their publication on the Website.
Any issues arising between SkyUp and Users regarding the use of the Website shall be settled through negotiations between the parties and users' request to SkyUp with a request, as well as in accordance with the current legislation of Ukraine.
For any questions regarding the use of the Website, Users may contact SkyUp Support at [email protected].
For questions regarding the collection and processing of Personal Data, Users may contact SkyUp's Data Protection Representative at [email protected].
In accordance with the Art. 27 GDPR SkyUp has designated the Representative in the EU. The data subject can send requests both to the Representative and directly to the Controller. Below are the contact details of the Controller's Representative:
GLOBAL TRAVEL SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, registered and acting under the laws of Poland, having its Head office at UL. LENARTOWICZA 5/3, 31-138 KRAKÓW, Poland.
Representative`s Email: [email protected]