11.1. Baggage requirements
11.1.1. Passenger's baggage is accepted for air transportation at the time of its check-in at the airport of departure, transfer airport, airport of stopover or at another check-in point.
11.1.2. Depending on their size, weight and characteristics, the passenger's belongings may be carried as checked baggage or unchecked baggage (cabin baggage).
11.1.3. Items of baggage weighing no more than 32 kg may be carried as checked baggage. The sum of the three measurements of a single piece of baggage (length, width, height) must not exceed 158 cm. Excess baggage, bulk baggage and an item of baggage weighing more than 32 kg are accepted for carriage by air only with the consent of the Airline and if there is a free space on board the aircraft, as well as if the passenger pays for the carriage of such baggage, unless the carriage of such baggage has already been previously agreed with the Airline and paid for. Baggage that does not meet the requirements of this paragraph must be declared by the passenger for air transportation as cargo.
11.1.4. Information about the maximum amount and weight of baggage accepted by the Airline for transportation without payment is included in the rules for applying fares and is indicated in the rules of the Airline and the contract of carriage provided to the passenger.
11.1.5. Information on payment for air transportation of excess baggage is provided by the Airline, sales agent and/or service agent when booking air transportation or during passenger check-in and baggage claim.
11.1.6. Payment for the air transportation of excess baggage is made in accordance with the fare established by the rules of the Airline, which is valid on the day of issuing the miscellaneous charges order or receipt for payment of excess baggage and on the date of departure indicated in the ticket. Such payment may be made in advance with the consent of the Airline when issuing a ticket or at the airport during check-in.
In case of non-payment of the relevant fares and fees by the passenger, the Airline has the right to refuse to transport excess baggage by air.
11.1.7. If a passenger checks in baggage for air transportation in an amount actually less than the amount paid by the passenger in advance, the Airline is obliged to refund to the passenger the difference between the amount of money paid and the cost of air transportation of the actual amount of baggage.
If the passenger checks in baggage for air transportation in an amount actually exceeding the amount paid for in advance, the passenger must pay an additional fee for the transportation of the actual amount of baggage.
11.1.8. In case of overloading of the aircraft or in the absence of free tonnage, the Airline, having notified the passenger, has the right to transport their baggage on the next flight or on a flight of another Airline as soon as possible.
The Airline independently determines which baggage will be transported on the next flight or on the flight of another airline.
11.1.9. The maximum weight and quantity of baggage accepted for air transportation free of charge is determined by the rules of the applicable fare and is specified in the air transportation agreement.
11.1.10. The Airline is obliged to take measures to carry the passenger and their checked baggage on board the same aircraft, especially if the current legislation requires the presence of the passenger during customs procedures for baggage.
In case of transportation of checked baggage on board another aircraft, the Airline is obliged, at the passenger's option, to deliver the baggage as soon as possible to the address provided by the passenger in the PIR (Property Irregularity Report) or to reimburse the passenger for the transportation costs associated with the delivery of such baggage in accordance with the requirements of the Airline's rules.
11.1.11. At the option of the Airline, baggage may be checked in accordance with the baggage weight concept or the baggage piece concept, i.e. a combination of weight, size, number of pieces.
11.1.12. The Airline is responsible for the safety of baggage from the moment of its registration for air transportation and until the moment of its delivery to the passenger.
The acceptance of baggage for air transportation by the Airline is confirmed by a tear-off baggage identification tag issued to the passenger and a baggage receipt for the number and weight of items accepted for air transportation. From the moment the Airline accepts the baggage for carriage and until it is issued, the passenger's access to the checked baggage is prohibited, except in cases of its identification or additional care by the relevant authorised services.
11.2. Conditions of free baggage allowance
11.2.1. As hand luggage in excess of the allowance set by the Airline, regardless of the rules for applying the fare at which the ticket was purchased, the passenger has the right to transport the following items free of charge: food for the child required during the flight, a baby travel cradle (for children under one year of age), a stroller, a folding wheelchair and/or crutches, special equipment and devices used by persons with disabilities, if, in the opinion of the Airline, there is enough space for this and if it meets safety requirements.
The total weight of unchecked baggage (cabin baggage), except for the items specified in the first paragraph of this item, is set by the rules of the Airline depending on the rules for applying the fare specified on the website of the Airline www.skyup.aero
11.2.2. The Airline has the right to expand the list and total weight of items that are transported free of charge.
11.2.3. Regardless of the rules for applying the fare at which the ticket was purchased, the Airline may charge an additional fee for transportation of:
- Passengers' belongings (regardless of their name), size, weight of which does not meet the requirements of the Airline's rules;
- Passengers' belongings not packed in accordance with the requirements of chapter 5 of this section, regardless of their name and purpose;
- Household and TV, video, audio, photo equipment, the weight of one item of which exceeds 10 kg;
- Flowers, plant seedlings, edible greens, dried plants, trees and shrubs with a total weight of more than 5 kg;
- Correspondence accompanied by paramedics;
- Animals (domestic or wild), birds, bees and other wildlife, except for a guide dog accompanying a passenger with a disability or reduced mobility.
11.2.4. The Airline has the right to expand the list of items for which an additional fee may be charged, regardless of the rules for applying the fare.
11.2.5. The rules of the Airline do not provide for free transportation of checked baggage.
11.2.6. Checked baggage allowance is specified in the passenger's ticket in accordance with the established rules of application of the Airline's fares.
11.3. Declared value of baggage
11.3.1. The passenger has the right to declare the value of their checked baggage.
11.3.2. The value of checked baggage is declared for each piece of baggage separately. In case of declaring the value of baggage, the passenger must pay the fare set by the Airline in accordance with the Rules for applying the fares of the Airline.
11.3.3. To confirm payment for the carriage of baggage with declared value, the Airline or an authorised sales agent issues a miscellaneous charges order or a receipt for payment of excess baggage, which indicates the points between which the passenger has declared the carriage of baggage with declared value.
11.3.4. In case of loss or damage to such baggage, the liability of the Airline is limited to its declared value, unless the Airline proves that the amount claimed by the passenger exceeds the passenger's actual interest in the delivery of the baggage.
11.4. Group baggage transportation
11.4.1. At the request of passengers travelling in a group or members of the same family, the Airline is obliged to combine their baggage.
11.4.2. Combining baggage items applies only to the free baggage allowance. Baggage must be checked in for each passenger separately. Combining pieces of baggage of a group of passengers or members of the same family applies only to the combined free baggage allowance of each passenger.
Group baggage, with the passenger's consent, is issued for one person authorised by all passengers who is a member of the group of these passengers or family. In this case, the number of pieces and weight of each passenger's baggage must be indicated in the transportation documents.
11.5. Baggage package requirements
11.5.1. Each piece of baggage must be packed in a serviceable manner that ensures its safety during air transportation and handling and makes it impossible to cause damage to passengers, crew members, third parties, the aircraft, baggage of other passengers or other property, and also makes it impossible for unauthorised persons to freely/accidentally access the contents of the baggage. The Airline has the right not to accept baggage for carriage as checked if it does not meet the requirements of this paragraph and to require the passenger to pack it additionally.
The serviceability and proper packaging of baggage is determined by the Airline.
11.5.2. Baggage that has external damage that does not affect its integrity during air transportation and handling and cannot cause damage to passengers, crew members, third parties, the aircraft, baggage of other passengers or other property may be accepted for air transportation as checked baggage with the consent of the Airline. In this case, the presence and type of damage to the baggage must be indicated in the baggage receipt ("Limited Release" tag) of the Airline or its service agent, which must be confirmed by the passenger's signature.
11.6. Restrictions on acceptance of items for carriage as baggage
11.6.1. Items that are prohibited to be included in baggage:
- Goods, objects, liquid and other substances that may pose a significant risk to the health of passengers, flight safety or property of the Airline or other passengers during transportation, in particular explosive, compressed gases, corrosive materials, oxidising agents, radioactive materials, magnets, flammable materials, poisonous materials, harmful or irritating substances, as well as any other items and substances defined in The Technical Instructions for the Safe Transport of Dangerous Goods by Air (Doc 9284) and/or IATA Dangerous Goods Regulation.
- Explosives and incendiary substances and devices – explosives and incendiary substances and devices capable of being used to cause serious injury or to pose a threat to the safety of aircraft, including: ammunition, blasting caps, detonators and fuses, mines, grenades and other explosive military stores, fireworks and other pyrotechnics, smoke-generating canisters and smoke-generating cartridges, dynamite, gunpowder and plastic explosives.
11.6.2. Items that should not be included in checked baggage:
- Fragile, soft, and perishable items, money, keys, jewellery, electronic equipment, photo, and video equipment, products made of precious and semi-precious metals and stones, glasses, antiques, works of art, photographs, fur products, technical documentation, business documents, securities, valuables, medicines, medical documentation, identity documents;
- Goods, items, medicines, the carriage of which is prohibited or restricted by the current laws of any country from, to or through the territory of which the flight will be carried out;
- Goods that are not suitable for carriage by their nature, weight, size, shape or smell;
- Live animals, except as provided for in paragraph 12.2.
In case of putting these items in checked baggage, the Airline is not responsible for their safety.
11.6.3. Items that are recommended to be carried in hand luggage: Fragile, soft and perishable items, electronic equipment (photo and video equipment, computer equipment, data storage media), software, money, keys, jewellery (precious and semi-precious metals and stones), glasses, antiques works of art, photographs, fur products, technical documentation, business documents, securities, medicines in the required quantity for the duration of the trip, medical documentation, passports and other identity documents, unique or irreplaceable items, other valuable items.
11.6.4. Items that may be accepted for carriage as checked baggage with the prior consent of the Airline: Firearms (including combat, hunting, sporting), pneumatic, gas weapons, pistols and revolvers designed to fire cartridges equipped with rubber or similar bullets, edged weapons of all kinds and structurally similar products, ammunition and spare parts for weapons, as well as training, training, museum, souvenir, collectible and prop weapons if a natural or legal person has the appropriate permit for their storage, carrying and transportation, shotguns and pistols for underwater hunting.
11.6.5. The passenger has the right to include in the checked baggage their household items, alcoholic beverages, non-radioactive medical supplies and toiletries, including containers with medical aerosols and other items and substances permitted for carriage in limited quantities in accordance with The Technical Instructions for the Safe Transport of Dangerous Goods by Air (Doc 9284) and in the amount permitted by the relevant regulatory authorities.
11.7. The right to refuse to accept baggage for carriage
11.7.1. Checked baggage of a passenger who does not show up for boarding the aircraft is subject to mandatory unloading from the aircraft.
11.7.2. The Airline has the right to refuse to accept baggage as checked in if it is not properly packed in suitcases with locks or other appropriate containers that ensure safe transportation of baggage and its handling using conventional means of cargo handling.
11.7.3. The Airline has the right to refuse to transport or further transport as baggage the items specified in Paragraphs 11.6.1.-11.6.3 if it finds out on the basis of relevant documents that such items contain any prohibited materials or items.
The Airline is not responsible for the items that refused to accept as baggage.
11.8. The right to search
11.8.1. In order to ensure flight safety and track the items specified in Paragraphs 11.6.1 and 11.6.2, the Airline has the right to require the passenger to undergo security control carried out by the aviation security services of the Airline, the airport and to provide baggage for inspection, and has the right to inspect or arrange for the inspection of baggage in the absence of the passenger. If the passenger is unwilling to fulfil such a requirement, the Airline may refuse to transport the passenger and/or baggage.
11.8.2. The Airline is not responsible for damage caused to the passenger or their baggage in case of detection during the inspection, for example: (X-ray or other method of screening ) regarding the safety of items prohibited for carriage, except in cases of negligence of the Airline.
11.8.3. The Airline or the service agent ensures the implementation of the procedure for identifying checked baggage of passengers who did not board the aircraft or left it before departure.
11.9. Unaccompanied baggage
11.9.1. At the passenger's request and with the consent of the Airline, baggage may be issued as unaccompanied baggage.
11.9.2. For the purpose of the transport of unaccompanied hold baggage, the following may be considered as factors beyond the passengers’ control:
a) the passenger was denied boarding and he did not volunteer to give up his seat;
b) the passenger and/or his/her baggage was re-routed onto another flight and it was not at his request;
c) the baggage failed to transfer between two flights due to unforeseen reasons, causing it to miss the departing flight;
d) there was a malfunction of the baggage system, causing the baggage to miss the departing flight;
e) the baggage was loaded onto an aircraft other than that for which it was checked in;
f) the airline decides not to load or unload a bag for operational reasons and the passenger has not influenced the decision by changing his travel itinerary.
In the case of points c) – f), the air carrier shall establish that the passenger did travel on the flight on which he was checked in. If the passenger did not travel on the flight on which he was checked in, then the baggage shall be subjected to the appropriate security controls for unaccompanied hold baggage.
11.9.3. Air transportation of unaccompanied baggage is documented by an air waybill, carried out in accordance with the rules of air transportation of goods approved by the Airline, and paid for in accordance with the fares for the transportation of goods established by the Airline.
11.10. Hand baggage
11.10.1. The following items are accepted as hand baggage: items that have the weight and dimensions established by the rules of the Airline and specified in the passenger's ticket in accordance with the applicable fare, which allows them to be safely placed in the cabin on the baggage racks or under the seat.
It is forbidden to place hand baggage and items permitted for carriage in the aisles of the aircraft cabin.
11.10.2. Items that do not meet the requirements for hand baggage established by the Airline or that are not allowed to be carried in the passenger cabin of the aircraft are subject to the rules for checked baggage.
11.10.3. Hand baggage must not contain:
1) Guns, firearms and other devices that discharge projectiles — devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile, including: firearms of all types, such as pistols, revolvers, rifles, shotguns, toy guns, replicas and imitation firearms capable of being mistaken for real weapons, component parts of firearms, excluding telescopic sights, compressed air and CO 2 guns, such as pistols, pellet guns, rifles and ball bearing guns, signal flare pistols and starter pistols, bows, cross bows and arrows, harpoon guns and spear guns, slingshots and catapults;
2) Stunning devices — devices designed specifically to stun or immobilize, including: devices for shocking, such as stun guns, teasers and stun batons, animal stunners and animal killers, disabling and incapacitating chemicals, gases and sprays, such as mace, pepper sprays, capsicum sprays, tear gas, acid sprays and animal repellent sprays;
3) Objects with a sharp point or sharp edge — objects with a sharp point or sharp edge capable of being used to cause serious injury, including: items designed for chopping, such as axes, hatchets and cleavers, ice axes and ice picks, razor blades, box cutters, knives with blades of more than 6 cm, scissors with blades of more than 6 cm as measured from the fulcrum, martial arts equipment with a sharp point or sharp edge, swords and sabres;
4) Workmen’s tools — tools capable of being used either to cause serious injury or to threaten the safety of aircraft, including: crowbars, drills and drill bits, including cordless portable power drills, tools with a blade or a shaft of more than 6 cm capable of use as a weapon, such as screwdrivers and chisels, saws, including cordless portable power saws, blowtorches, bolt guns and nail guns;
5) Blunt instruments — objects capable of being used to cause serious injury when used to hit, including: baseball and softball bats, clubs and batons, such as clubs, blackjacks and night sticks, martial arts equipment;
6) Explosives and incendiary substances and devices — explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of aircraft, including: ammunition, blasting caps, detonators and fuses, replica or imitation explosive devices, mines, grenades and other explosive military stores, fireworks and other pyrotechnics, smoke-generating canisters and smoke-generating cartridges, dynamite, gunpowder and plastic explosives.
11.10.4. It is also prohibited to bring on board the aircraft in hand baggage any liquids, aerosols and gels (pastes, lotions, liquid/solid mixtures and the contents of pressurised containers, such as tooth paste, hair gel, drinks, soups, syrups, perfume, shaving foam and other items with similar consistencies) with a capacity of more than 100 ml (grams) in one bottle (tube). The total volume of these substances in carry-on baggage packed in containers with a capacity of up to 100 ml (grams) should not exceed 1 litre (kg) per passenger. In the case of using equipment for screening liquids, aerosols and gels, their volume for air transportation is not limited.
11.10.5. The passenger is responsible for hand baggage during the entire carriage.