Online check-in becomes available in your personal account on the airline's website:

• for the Basic fare - 48 hours before the flight departure
• for the Standard fare - 15 days before the flight departure
• for the Flex fare - 30 days before the flight departure or free of charge at the airport.

The service closes 3 hours before departure.

Seat selection during online check-in:

• for the Basic fare - seat selection for an additional fee or automatic seat assignment during online check-in
• for the Standard fare - free seat selection from row 5 to the end of the cabin, except for seats near emergency exits
• for the Flex fare - free choice of any seat in the cabin.

You can print out your boarding pass or show it to an airport employee on any electronic device.

Online check-in is free of charge.

Cities from which online check-in is possible

On departure from some airports there is no online check-in yet, so check-in at such airports also remains free.

In cities where online check-in is available, the check-in at the airport is charged at USD 21*.

The check-in fee at the airport only applies to scheduled flights, it remains free for charter passengers.

For passengers traveling on the Flex fare, check-in at the airport is free.
For such passengers, there is a separate counter - “Priority check-in”.

Categories of passengers for whom check-in at the airport is free

Issuance of a boarding pass at the airport is free for the following categories of passengers:

• people over 65;
• ATO/JFO participants (upon presentation of confirming documents);
• persons with disabilities of groups I and II (upon presentation of confirming documents);
• charter passengers;
• passengers departing from cities where online check-in is not implemented.

You can read more about the introduction of the check-in fee at the airport in our . news.

For the convenience of our little travelers and their parents, we have made a special counter "Family Check-in". So far, such a counter is available only at Boryspil Airport as well as at Lviv, Odesa, Kharkiv airports, but they will soon appear in other cities from which SkyUp operates its flights.

All passengers traveling to the UAE must provide the original negative result of the PCR test in English, made in a medical institution accredited by the Ministry of Health of Ukraine no more than 72 hours before arrival in the UAE. The airline reserves the right to refuse transportation to passengers without an appropriate document.

Due to the special rules for checking documents at Dubai International Airport, passengers who have checked in online must go to the check-in counter to receive a printed boarding pass no later than one hour before departure. For passengers who have already checked in online the issuing of boarding passes is free of charge.

The check-in for the flight directly at the airport is paid (21$ *), and in case of cash payment, a handling service commission is also charged (50 dirham*).

Check-in at the airport opens 3 hours before and closes 1 hour before departure.

Read more about the rules for entering the UAE here.

If you are connecting to a flight of another airline at the airport in a foreign country, please what documents you need to enter the country through which you will fly.

SkyUp is a point-to-point low-cost airline (we fly from point A and deliver passengers to point B). We do not yet operate transit/transfer flights, so if you are flying with checked baggage, or you need to check in for your next flight, upon arrival at the international airport you will need to leave the transit area and enter the airport hall (for baggage claim or check-in). In such cases, a visa/transit visa and/or a negative COVID-19 test and/or vaccination certificate, etc. may be required (depending on the country of arrival and your citizenship).

Please note that passengers themselves are responsible for the availability of the appropriate travel documents, such as visa/transit visa/vaccination certificate/negative test for COVID-19, etc.

If the passenger's documents do not meet the requirements of the country of arrival, or the passenger has incomplete travel documents, the airline representatives may refuse to check in and/or board the flight.

To check in for a flight and perform pre-flight formalities at the airport of departure, you must have the original documents with you: a valid international passport for international travel or a passport/ID card for domestic flights.

Internal passport must have an up-to-date photo, which is changed at the age of 25 and 45.

E-documents in the Diya application (Ukrainian passport or biometric international passport) are accepted exclusively on domestic flights departing only from the Boryspil airport.

At the checkpoint, you’ll need to open the application and show the QR code screen for scanning the uploaded digital version of your document.

Be sure to wear a mask and maintain a safe physical distance when entering the airport. To learn more about the new flight safety rules, click here.

Check the rules for crossing the borders of Ukraine according to the list of countries of the “red” and “green” zones on the website of the Ministry of Health. Take care of yourself and travel comfortably.