Check-in

How to check in

International flights:

• departure from other countries to Ukraine: check-in at the airport or online.

  
  

  Online check-in is currently available only for flights from Sharm El Sheikh, Hurghada, Tel-Aviv, Naples, Tirana, Larnaca, Tivat, Antalya, Istanbul, Dubai.

  
  

• departure from Ukraine to other countries: check-in at the airport or online.

  
  

  Online check-in is available for flights from all Ukrainian airports from which SkyUp flights are operated: Kyiv, Zaporizhzhia, Lviv, Kharkiv, Odesa and Kherson.

  
  

Domestic flights:

• check-in at the airport or online.

Online check-in

Online check-in becomes available in your personal account 48 hours before the departure of your flight. The service closes 3 hours before departure.

You can print out your boarding pass or present it to an airport employee on any electronic device.

Passengers departing from Boryspil Airport as well as from Lviv, Odesa, Kharkiv airports, who checked in online on the airline's website can go directly to the baggage drop-off counter.

Check-in at the airport

Check-in at the airport is free of charge but will soon be charged at airports from which online check-in is available. On domestic flights, the check-in service at the airport will be paid from September 1, 2020, on international ones – from October 1, 2020. The service will cost 21 dollors in the national currency of the country of departure at the rate on the day of payment.

The airport check-in fee applies to scheduled flights only For charter passengers, check-in at the airport remains free.

The list of cities from which online check-in is possible, so registration at the airport will be paid:

• Zaporizhzhia
• Kyiv
• Lviv
• Odesa
• Kherson
• Kharkiv
• Larnaca
• Naples
• Tel Aviv
• Tirana
• Istanbul*
• Dubai**

*сheck-in at Istanbul international airport opens 2 hours 30 minutes before and closes 1 hour before departure

**сheck-in at Dubai international airport opens 3 hours before and closes 1 hour before departure

The information about the cities from which the online check-in is available will be updated.

Check-in at the airport will remain free for the following passengers:

• people over 60;
• ATO/JFO participants (with a certificate of participation in ATO/JFO or a combatant certificate);
• persons with disabilities of groups I and II (with a certificate).

We will remind you in the email before departure about the need to check in online if this service is available for your city of departure.

You can read more about the service of the paid check-in at the airport in our news.

Check-in for passengers traveling with children

For the convenience of our little travelers and their parents, we have made a special counter "Family Check-in". So far, such a counter is available only at Boryspil Airport as well as at Lviv, Odesa, Kharkiv airports, but they will soon appear in other cities from which SkyUp operates its flights.

For passengers traveling to Dubai

All passengers traveling to the UAE must provide the original negative result of the PCR test in English, made in a medical institution accredited by the Ministry of Health of Ukraine no more than 96 hours before arrival in the UAE. The airline reserves the right to refuse transportation to passengers without an appropriate document.

Due to the special rules for checking documents at Dubai International Airport, passengers who have checked in online must go to the check-in counter to receive a printed boarding pass no later than one hour before departure. For passengers who have already checked in online the issuing of boarding passes is free of charge.

The check-in for the flight directly at the airport is paid (18 EUR*), and in case of cash payment, a handling service commission is also charged (50 dirham*).

Check-in at the airport opens 3 hours before and closes 1 hour before departure.

Read more about the rules for entering the UAE here.

IMPORTANT! About check-in and passport control at the airport

To check in for a flight and perform pre-flight formalities at the airport of departure, you must have the original documents with you: a valid international passport for international travel or a passport/ID card for domestic flights.

Internal passport must have an up-to-date photo, which is changed at the age of 25 and 45.

E-documents in the Diya application (Ukrainian passport or biometric international passport) are accepted exclusively on domestic flights departing only from the Boryspil airport.

At the checkpoint, you’ll need to open the application and show the QR code screen for scanning the uploaded digital version of your document.

Be sure to wear a mask and maintain a safe physical distance when entering the airport. To learn more about the new flight safety rules, click here.

Check the rules for crossing the borders of Ukraine according to the list of countries of the “red” and “green” zones on the website of the Ministry of Health. Take care of yourself and travel comfortably.

*Paid in the national currency of the country of departure at the rate on the day of payment