2020 has become a year of global transformation for everyone. It tested us with new challenges and opened up opportunities that, under other conditions, might have remained unaddressed, pushed us to search for non-standard ideas and demanded bold decisions. This year took away the travel we are accustomed to, but it made us look at the travel experience in a new way, striving to make it deeper.
In December, we announced as many as six new routes, of which three have already started operating flights, and launched ticket sales through SmartTicket. We also remember about safety during travel, so we’ve made a reminder about the rules of conduct on board. But first, we traditionally share the main indicators.