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Community manager

Are you not afraid of challenges and have always wanted to conquer the sky? Are you a dreamer who is ready to change the world with your perseverance and professionalism?

Then we have great news! The first Ukrainian low-cost SkyUp Airlines opens a competition for the Community manager vacancy.

Together with us you can implement the most daring and ambitious ideas and projects. You will develop a company whose mission is to make air travel accessible to Ukrainians, while ensuring a high level of safety, service and innovation.

Main responsibilities:

  • Monitoring of mentions in social networks and on review sites;
  • Replies to comments and messages;
  • Providing advice to SkyUp & Join UP! clients;
  • Resolution of conflict situations;
  • Booking, issuing, reissuing SkyUP air tickets for users of social networks (in the future);
  • Responding to complaints, conducting internal proceedings on complaints from users of social networks, providing the results of the investigation to the client.

Requirements:

  • Customer focus;
  • Experience in handling objections and complaints;
  • Understanding of the peculiarities of working in social networks;
  • Fluency in Russian and Ukrainian languages, English - upper intermediate and higher.

It's an advantage if you have:

- Experience in managing groups and pages in social networks;

- Experience with software (Brand Bmbassy, Youscan)

The company offers:

  • Official registration, according to the Labor Code of Ukraine;
  • Paid vacation (24 days);
  • Opening hours: 2/2;
  • Comfortable working conditions in a modern Business Center (near Boryspilska metro station);
  • Possibility to purchase company products with substantial discounts, medical insurance;
  • Young, friendly team. 

Are you in love with the sky as much as we are? Do you want to become a part of the iconic page in the aviation of Ukraine?

Then send your resume and cover letter now.

Welcome U aboard!

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