Additional
services
Service name | Service description | Price
| |||
Baggage and carriage of animals | |||||
| Carriage of an animal in the cabin |
| 65 € | 70 € | ||
| Transportation of an animal in the luggage compartment, up to 23 kg |
| 100 € | 120 € | ||
| Transportation of an animal in the luggage compartment, up to 32 kg |
| 120 € | 140 € | ||
| Accompanying a minor child (UM) | Ages 5 to 12 on international flights | 60 € | 60 € | ||
| Additional checked baggage, up to 12 kg |
| from | 35 € | ||
| Additional checked baggage, up to 23 kg |
| from | 60 € | ||
| Additional checked baggage, up to 32 kg |
| from | 75 € | ||
| Excess of checked baggage |
| 45 € | 8 € per kg | ||
| Oversized baggage |
| 50 € | 80 € | ||
| Sport equipment (SPEQ) |
| 50 € | 80 € | ||
| Extra hand baggage |
| from | 25 € | ||
| Extra hand baggage |
| from | 30 € | ||
Seats | |||||
| Seats zone A (seat in the middle and at the aisle) |
| 15 € | 15 € | ||
| Seats zone A (seat by the window) |
| 16 € | 16 € | ||
| Seats zone B (seat in the middle and at the aisle) |
| 10 € | 10 € | ||
| Seats zone B (seat by the window) |
| 11 € | 11 € | ||
| Seats zone C (seat in the middle and at the aisle) | Rows from 9 to:
| 7 € | 7 € | ||
| Seats zone C (seat by the window) | Rows from 9 to:
| 8 € | 8 € | ||
| Seats zone D* (seat in the middle and at the aisle) | Other rows | 4 € |
| ||
| Seats zone D* (seat by the window) | Other rows | 5 € |
| ||
| Extra passenger seat, CBBG |
| ticket price
| ticket price
| ||
| Stretcher passenger | A stretcher is available for passenger who cannot sit upright and need to lie down during the entire flight including takeoff and landing due to an illness, injury, or other condition, call center request | ticket price | - | ||
| Blocked middle seat |
| 15 € on board | |||
| Seat change | 2 € |
| |||
Ticket flexibility | |||||
| Missed departure | Only available less than 12 hours before and up to 1 hour after departure. Also available to passenger who approach the ticket counter within an hour of flight departure to transfer to the next available flight. Fee is charged per passenger per sector. | - | 100 € | ||
| Airport check-in | Check-in at the airport *Free for passengers who purchased tickets under the Fly&Celebrate fare. Fee is charged per passenger per sector. | - | 25 € | ||
| Call Centre transaction fee | 10 € Per request | ||||
*Seats zone D: unless it is an emergency exit row
| Service name | Service description | Price | Conditions |
| Name Correction | A minor correction that does not change the meaning or sound of the first name/surname | 10 € via Call Center/Social Nets |
Changes can be made no later than 5 hours before flight departure. |
| Name Change | A significant change in the spelling of the first name/surname, does not qualify as a passenger replacement | 30 € via Call Center/Social Nets |
Passenger identification is required to confirm that the updated information relates to the same person. |
| Pax Change | Reissuing a ticket to another passenger (change of passenger) | 70 € via Call Center/Social Nets | Only possible for completely unused tickets. Not applicable if the first segment has already been used. Passenger change is possible no later than 48 hours before flight departure. |
You can order additional services when purchasing a ticket or using your account on the website. You can also contact the WOW-Support operator or manager on the airline's official social media pages, and they will be happy to help you.
Additional services at online prices are available no later than 4 hours before departure. After that, services can only be purchased at the airport at airport rates.
You can contact us via the Contacts section.