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Fares
All fares are special
Fare Economy «Basic»:
Change date before departure:
No
Change date in case of no show:
No
Refund before departure:
No
Special discount:
No
Priority check-in:
No
Refund in case of no show:
No
Hand baggage:
1 piece 9 kg 55x40x20 cm
Baggage:
0 kg, possible to buy additional
Check in:
Online 48 hours before the flight departure, at the airport the cost is $21* (*except for preferential categories)
Seat selection:
In advance - for an additional fee or free seat selection during online check-in 48 hours before departure (seats at the end of the cabin)
*information about preferential categories of passengers is available here https://skyup.aero/ru/faq/police
Fare Economy «Standard»:
Change date before departure:
cost $23* (exception flights Kyiv - Hambantota (Sri Lanka) - Kyiv) + surcharge (in case of a higher cost of a new ticket)
Change date in case of no show:
No
Refund before departure:
No
Refund in case of no show:
No
Special discount:
10% for additional services
Priority check-in: :
No
Hand baggage:
2 pieces
9 kg 55x40x20 cm + 5 kg 35x20x10 cm
Baggage:
1 piece up to 23 kg
Exception: Kyiv - Lodz / Tashkent / Yerevan - Kyiv - 1 piece 32 kg
Odesa - Istanbul / Yerevan - Odesa - 1 piece 32 kg
Lviv - Istanbul - Lviv - 1 piece 32 kg
Check in:
Online 15 days before the flight departure, at the airport the cost is $21 * (*except for preferential categories)
Seat selection:
In advance - for an additional fee or free of charge with online check-in 15 days before departure (seats from 6 to 8 row inclusive, and seats at the end of the cabin)
*Date change is available in your personal account, in the "My bookings" section. Under the terms of the Standard fare, changing the date is possible with an additional payment of 23 USD for one passenger in one direction, as well as with an additional payment if a new ticket costs more.
All changes, including payment, must be made no later than 12 hours before departure (for tickets purchased from 22.11.21; for tickets purchased before 22.11.21 the fine is 50 USD).
If online check-in has already been completed, after changing the departure date, you must check-in again for a new flight.
*information about preferential categories of passengers is available here https://skyup.aero/ru/faq/police
Fare Economy «Flex»:
Change date before departure:
Free* + surcharge (in case of higher cost of a new ticket)
Refund in case of no show:
Cost $38** + surchange (in case of highercost of a new ticket)
Refund before departure:
$50*
Change date in case of no show:
No
Special discount:
20% for additional services
Priority check-in:
Yes
Hand baggage:
2 pieces
9 kg 55х40х20 cm + 9 kg 55х40х20 cm
Baggage:
1 piece up to 32 kg Exception: Kyiv - Lodz - Kyiv - 2 pieces up to 23 kg each
Check in:
Online 30 days before the flight departure or free at the airport.
Seat selection:
Free seat selection from row 5 to the end of the cabin, except for seats near emergency exits
*Date change is available in your personal account, in the "My bookings" section. Under the terms of the Flex fare, date changes are free. The maximum number of free changes is 3. Starting with the fourth change, a penalty of 50 USD applies.
If a ticket with a new date is more expensive than the original one, an additional payment will apply.
All changes, including payment, must be made no later than 12 hours before departure.
**Date changes are made by sending requests to the Contact Center of the airline. Under the terms of the Flex fare, changing the date after departure is possible with an additional payment of 38 USD, as well as with an additional payment if a new ticket costs more.
All changes, including payment, must be made no later than 48 hours after departure (for tickets purchased from 22.11.21).
If online check-in has already been completed, after changing the departure date, you must check-in again for a new flight.
To return a ticket at the Flex fare (with a 50 USD fine), you must send a request to [email protected] indicating in the subject line "Flex ticket refund" no later than 12 hours before departure.
Tariff for special flights during the quarantine period 17.03.2020 - 31.10.2021:
Change date before departure:
No
Change date in case of no show:
No
Refund before departure:
No
Refund in case of no show:
No
2 Hand baggage:
9 kg 55х40х20 cm
5 kg 35х20х10 cm
Baggage:
1 piece up to 23kg (the sum of the dimensions 158 cm)