*information about preferential categories of passengers is available here https://skyup.aero/ru/faq/police
*Date change is available in your personal account, in the "My bookings" section. Under the terms of the Standard fare, changing the date is possible with an additional payment of 23 USD for one passenger in one direction, as well as with an additional payment if a new ticket costs more.
All changes, including payment, must be made no later than 12 hours before departure (for tickets purchased from 22.11.21; for tickets purchased before 22.11.21 the fine is 50 USD).
If online check-in has already been completed, after changing the departure date, you must check-in again for a new flight.
*information about preferential categories of passengers is available here https://skyup.aero/ru/faq/police
*Date change is available in your personal account, in the "My bookings" section. Under the terms of the Flex fare, date changes are free. The maximum number of free changes is 3. Starting with the fourth change, a penalty of 50 USD applies.
If a ticket with a new date is more expensive than the original one, an additional payment will apply.
All changes, including payment, must be made no later than 12 hours before departure.
**Date changes are made by sending requests to the Contact Center of the airline. Under the terms of the Flex fare, changing the date after departure is possible with an additional payment of 38 USD, as well as with an additional payment if a new ticket costs more.
All changes, including payment, must be made no later than 48 hours after departure (for tickets purchased from 22.11.21).
If online check-in has already been completed, after changing the departure date, you must check-in again for a new flight.
To return a ticket at the Flex fare (with a 50 USD fine), you must send a request to [email protected] indicating in the subject line "Flex ticket refund" no later than 12 hours before departure.